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Elo TouchSystems Privacy Policy

Privacy Policy (Spanish)

Elo TouchSystems Commitment to Privacy

We at Elo TouchSystems Argentina S.A. are committed to providing you with the best service possible, safeguarding the information you provide us, and using it only as you want us to. To access parts of this website, place orders, or perform certain functions, you may need to provide personal information such as your name, e-mail address, etc. This privacy policy explains:

  • What types of information we collect and how it is collected;
  • How we protect your personal information;
  • How we use such information;
  • How we share such information;
  • How you may correct or update your personal information; and
  • How changes may be made to our privacy policy.

If you have any questions about this policy, please contact us.

The Information We Collect

To access certain parts of this website, you may need a user name and password. To obtain a user name and password, we may ask you to provide information such as your name, address, telephone number, e-mail address, company, and job title. If we do not receive this information from you, we will be unable to communicate with you about our products or take orders from you.

When you order a product using our website, you may be asked to provide us with information such as your shipping and billing address, credit card number, credit card type and expiration date, which will be stored with the other information you have provided to us online. You may visit much of our site without telling us who you are or revealing any personal information. When you browse our site, certain information such as your IP address, browser type, browsing trends and operating systems automatically will be collected. This information helps us understand our customer base, but does not identify you personally and will not be stored with any other information we have obtained from you. If you ask or agree to be put on our mailing list, we will request your e-mail address so that we can e-mail product and services information to you. If at any time you want to stop receiving information about our products and services, please contact us or follow the instructions for deletion as detailed in the emails you receive from us.

We may periodically request feedback from you by e-mail or other means regarding the usability of our site and the products and services provided through our site. If you do not wish to receive requests for feedback, you may notify us by contacting us.

We may also use cookies, which are small data files stored by your browser on your computer's hard drive. We may use cookies to collect general information about the visitors to our website such as the pages most frequently visited, the number of daily visitors, and how long visitors stay on each page. This information may be collected whenever you browse our website. During your visits to the site, we may also collect information that allows us to customize your next visit. Our cookies do not contain any personal information about you, and they will not be correlated with personal information you have already provided to us, such as your name, address and e-mail address. This will save you time when you access areas of our site which require the input of personal data. Most browsers are initially set to accept cookies, but you can set your browser to alert you every time a cookie is offered, letting you decide whether or not to accept it. You can prevent the use of cookies by modifying your browser, although you may not be able to use some of our services if you prevent the use of cookies.

All personal information we gather will be stored on a secure server located in the United States.

Protection of Personal Information

If you provide personal information over the Internet, we will take reasonable precautions to ensure the security of that information. We use SSL encryption to protect all the information you provide to us when ordering a product. This means that information such as your address and credit card number is encrypted before it is sent to us. To process credit card orders, we use a third-party credit card processing company that is contractually prohibited from using your credit card information for any purpose other than processing your order. If you would like to make a purchase but prefer not to disclose your credit card information online, please contact a sales representative via telephone.

How We Use the Information

We use your personal data to send you information, to process orders, and/or to contact you about new products and services, special offers, or upcoming promotions or events. You have the right to decline receiving direct marketing communications from us at any time and you can do so by clicking on the appropriate box in the form which follows this policy or by contacting us.

If you have given us your telephone number online, we may contact you by phone about our products and services. You have the right to decline receiving such phone calls at any time and you may do so by clicking on the appropriate box in the form which follows this policy or by contacting us.

We gather information such as IP addresses, browser types, and operating systems that are analyzed for marketing purposes and used to help diagnose problems with our site but this analysis does not make use of any information that would allow you to be identified personally.

If we believe your product requirements may be met by one of our business partners or another third party, we may share your information (but not your credit card details) with that third party to help offer you a total product solution. We also provide our vendors, suppliers, and service providers with personally identifiable information they need to fulfill their role in providing you with the products or services you have requested. If you do not want us to share your information, please notify us by contacting us.

For marketing purposes, we may provide aggregated statistics about our customers, sales, or related activity to our business partners or other third parties, but none of this information will contain details that would allow these parties to identify you personally or contact you. We will share personally identifiable information only with business partners and third parties that are committed to this privacy policy. Your information will be shared with them as needed to fulfill your orders. Information about our business partners and other third parties with whom we share such information will be provided to you upon request if you contact us. If, at any time, you would like us to stop sharing your information with these third parties, you may notify us by contacting us.

We may combine information you have provided online with information you have provided offline in order to provide you with improved customer service. We may export certain personal information to our business partners or other third parties located in other countries. The countries of export include Argentina, Brazil, and the United States. We export this information so that the appropriate party may send you information, process your order, or contact you about new products or services, special offers, or upcoming promotions or events. Some of these countries may not have data privacy laws that give individuals the same level of protection as your country of residence. You may request that your personal data not be exported by contacting us.

It is possible that our company or its assets may be acquired by, or merged with, another company. If this happens, customer information may be transferred to the acquiring company or merged company. We will inform you directly if this happens by sending you an e-mail or fax telling you who now holds information about you and how you may contact them.

We will not rent, sell, or otherwise disclose your personal information to third parties, other than as specifically noted in this policy.

Our site may contain links to other websites owned or operated by third parties. We are not responsible for the content or privacy practices of these other websites. The third parties that operate these sites may treat the collection, use and disclosure of personal information differently than we do. This could be the case even for those sites which carry our trademarks or logos or that are framed by our site. We therefore encourage you to study the privacy policies on these sites before disclosing your information to them.

How to Correct or Update Your Personal Information

If you wish to verify, correct, or update your personal information, please contact us.

If you want your personal information to be deleted at any time, please contact us.

Changes to this Privacy Policy

We may change this privacy policy from time to time, and we reserve the right to do so. If we make any changes, we will post a notice detailing the changes on our homepage and we will update the privacy policy on our website. If you have any queries or requests regarding this privacy policy, please contact us.

If you do not understand the privacy policy or have questions about the policy, you may contact us.

Fernando Navarro
Elo TouchSystems Argentina S.A.
Saavedra 2950, El Talar de Pacheco (B1618ACP)
Pvcia. de Buenos Aires, Argentina
Fax: 5411-4733-2245
E-mail: fernando.navarro@tycoelectronics.com